One task at the new job was to get some EDI (Electronic Data Interchance) software (by DynEC) working. The software had already been purchased months ago, but was simply never installed and setup.
So I get to it, install it all, setup as best I can, and run stuck. So, too lazy to pick up the phone, I decide to just email the support email addy. Then I forgot about it, I figured I had a few days before I received a response.
I think less than 10 minutes later the phone rang and I was on the phone with a support rep. A few minutes later it was figured out. Perhaps the fact that I find this so amazing is a bad sign of the industry in general, but it's good to be surprised once in a while!
Posted by Boone at October 22, 2004 09:21 PM